Welcome to Search My Market

Cancellation & Refund Policy

Cancellation Policy

As a software business, we do not offer cancellations for purchases once they are completed. This is due to the nature of our products, which are delivered digitally.

Refund Policy

We understand that there may be exceptional circumstances where a refund is warranted. Refunds are available under the following conditions:

  1. Non-Downloadable Software: If the software you purchased is not downloadable, you may request a refund.
  2. Non-Working Software: If the software you purchased is not working as intended and we are unable to resolve the issue, you may request a refund.

Refund Request Process

  • Refund requests must be made within 1-2 working days from the date of purchase.
  • To request a refund, please contact our customer support team with your order details and a description of the issue.

Our team will review your request and respond promptly. We appreciate your understanding and cooperation.

If you have any questions or need further assistance, please do not hesitate to contact us. Thank you for your support.